The Graham Way

When Graham Company was founded over six decades ago we had a clear goal: to redefine what it means to be an insurance broker, turning a typically stodgy industry into a proactive vocation. That meant building a company that embraced a holistic approach to risk management and valued long-term client relationships. And that’s what we did.  

We call it, “The Graham Way,” which is instilled in every person carrying a Graham business card. We understand that insurance is not something sold and put on a shelf.

We know that insurance and benefits programs are not one size fits all and recognize every business has its own set of complex risks. We get into the weeds to uncover protections and benefits that no other broker would think of, consistently identifying efficiencies, driving value and ultimately saving our clients money and protecting their employees’ wellbeing. Equally important, we treat our clients’ businesses and their risks as if they were our own.

Everything we do at Graham is centered around giving our clients peace of mind knowing their businesses, employees and bottom lines are protected. We pride ourselves on being true risk management partners to our clients. While an important piece of this involves developing insurance programs, we believe insurance should be the last line of defense for any comprehensive risk management plan.

By taking a proactive approach to risk management, we identify weaknesses that increase risk, cost and overall insurance spend for our clients. We do this through The Prime Process (P²RIME^®), our proven and repeatable methodology that has transformed our clients’ risk management operations. No other broker is taking such a sophisticated approach.

At Graham, we know that people make the difference – and we truly mean that. But what makes our talent different from our competition? Our employees are handpicked from all industries, not just insurance. We hire individuals who know our clients’ businesses inside and out because we feel there is no better way to serve our clients than with specialists in their fields. In fact, most of our employees used to walk in our clients’ shoes.

Our talented group of employees includes attorneys, CPAs, CFOs, nurses, veterans, engineers, technology thought leaders, cybersecurity analysts and even a nuclear scientist. We focus on hiring the smartest people in different industries and then put them through a rigorous training program that teaches them everything they need to know about insurance. Our training program is called Graham University and it’s the time-tested gold standard for technical development.